Changing your virtual server's password
To change your password: Navigate to the "My Services" page Click on the service On this "Manage Product" page, scroll down to the "Root Password" Next to the "Root Password"Some readersWhen will I receive a response on my ticket?
Tickets are answered in the order they are received, in several different queues, depending on the type of ticket. General support tickets and low-level technical support tickets are usually answered within 3 hours. Basic requests such as re-installs and migrations are also done fairly qFew readersI'm Blacklisted or Banned/Blocked from your site/system.
SolusVM / Control Panel Blacklist. The blacklist is automatically cleared every 30 minutes. We then recommend to reset your password for SolusVM. Do not perform any actions on the panel for 30 minutes, otherwise the 30 minutes timerFew readersRe-install OS or Reset Password
Both these functions can be done, in most cases, on your own. View your service list: https://billing.virmach.com/clientarea.php?action=services Click on the service name. Click the appropriate "Re-install OS," "Change" button or the pencil icon next to the "Root Password" field. If any of these requests fail or timeout, you can contact us for assistance.Few readers